Delhi Jal Board Water Bill Waiver 2025 – 100% Surcharge Relief on Domestic Bills till January 31, 2026
The Delhi Government has launched a major relief initiative for residents by waiving 100% of late payment surcharges on domestic water bills until January 31, 2026. This Diwali special scheme, covering over ₹11,000 crore in surcharges, aims to help consumers clear their dues and prevent disconnections. From February 1 to March 31, 2026, a 70% waiver will be available. To benefit from the scheme, consumers must pay the full principal amount, either in one go or through installments. The Delhi Jal Board (DJB) has also upgraded its billing system and regional offices to ensure smoother operations and easier consumer access.
Currently, ₹87,589 crore in water bills remain outstanding, with ₹80,463 crore (over 91%) attributed to late payment surcharges.
1. Understand the surcharge waiver
- Delhi government has given in-principle approval to waive late-payment surcharge (LPSC) for domestic and government water bills. (The Indian Express)
- The waiver is not yet fully implemented everywhere; it is expected to roll out once the billing software/system is ready. (www.ndtv.com)
- Under the existing rules, late-payment surcharge is normally 5% of the total bill amount if payment is delayed beyond the due date. (djb.gov.in)
So, after the waiver, your “net amount payable” should not include the 5% surcharge (if you qualify). But the principal (base) bill and other charges (water, sewer, service, etc.) will remain.
2.How to Check DJB Water Bill Due Amount after Waiver?
To check your DJB water bill and the amount payable:
- Go to the DJB RMS Portal — “View / Print Bill” section.
- Enter your KNO (consumer number) and your registered mobile number to receive an OTP.
- After validating OTP, you’ll see:
- Bill date
- Current bill amount
- Net amount payable (this should reflect surcharge waiver if applied)
- Bill due date
- Bill image (you can view/download)
The portal explicitly shows “Net Amount Payable (Rs.)” in the bill details.
If surcharge waiver has been applied, your “Net amount payable” should exclude the surcharge component.
3. Download the bill
Once you have accessed the bill via the portal:
- There is an option to download or print the bill image / copy in PDF or similar format.
Go to the View / Print Bill page of DJB website.
- You may also use the “Duplicate Bill / Bill History” feature to download past bills.
- Some users also use mobile apps like DJB My Bill to view and download bills by entering the KNO.
4. Pay online
You can pay your DJB water bill online via multiple routes:
- Via the DJB RMS Portal “Pay Online” section — using credit/debit cards, net banking, wallets, UPI.
- Using BBPS (Bharat Bill Payment System) — DJB is integrated with BBPS for water bill payments.
- Via NEFT / RTGS — the portal mentions paying via these bank transfer routes.
- Through third-party apps/platforms (e.g. Freecharge) which support DJB bill payments.
FAQ
1. What is the DJB Water Bill Waiver Scheme?
The Delhi Government has introduced a special waiver scheme offering 100% relief on late payment surcharges (LPSC) for domestic water bills. The scheme aims to help residents clear outstanding dues and avoid disconnections.
2. What is the duration of the scheme?
- 100% waiver: From the date of launch up to January 31, 2026
- 70% waiver: From February 1 to March 31, 2026
After March 31, 2026, the waiver will no longer be available.
3. Who is eligible for the waiver?
- All domestic water consumers under the Delhi Jal Board are eligible.
- The waiver applies only to late payment surcharges (LPSC), not to the principal bill amount.
4. How can I avail the waiver?
To activate the waiver:
- Visit the official DJB portal – https://djb.gov.in
- Enter your KNO (Consumer Number) under the “View / Pay Bill” section.
- Check your updated bill reflecting the surcharge waiver.
- Pay the principal amount in full or through installments before the deadline.
5. Can I pay the principal amount in installments?
Yes. Consumers can choose to pay the principal amount either:
- In a lump sum, or
- Through installments within the scheme period.
Once the full principal is paid, the corresponding surcharge is waived.
6. Does the waiver apply to commercial or industrial connections?
No. The scheme currently applies only to domestic consumers. Commercial and industrial connections are not covered under this waiver.
7. How can I check my updated bill amount?
- Visit the DJB RMS Portal: https://djb.gov.in/DJBRMSPortal
- Click on “View / Print Bill”
- Enter your KNO and registered mobile number
- Your updated bill (after waiver) will be displayed for viewing or download.
8. What payment methods are available?
You can pay your bill online through:
- Credit/Debit Card
- Net Banking
- UPI / Wallets (Paytm, PhonePe, etc.)
- BBPS (Bharat Bill Payment System)
- Authorized DJB centers or regional offices
9. What if I don’t pay by January 31, 2026?
If dues remain unpaid:
- The waiver reduces to 70% for payments made between February 1–March 31, 2026.
- After March 31, 2026, no waiver will apply and disconnection action may be initiated.
10. How much total amount is affected by this scheme?
Out of ₹87,589 crore in pending water bills, about ₹80,463 crore (over 91%) are late payment surcharges, which the government aims to waive through this initiative.
